Whakatāne Contact Details
To discuss your workplace cleaning needs, please contact CrestClean’s Regional Manager Jan Lichtwark directly using the following details.
Regional Manager: Jan Lichtwark
- Address: 62 Girven Rd, Arataki,
- Mt Maunganui 3116
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 300 452
- Landline: 07 578 3890
- Connect with LinkedIn
“I love to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.”
Jan Lichtwark
Areas we service in Whakatāne:
Edgecumbe, Whakatāne, Ōhope
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Your local CrestClean teams are experts at contract cleaning. Our Regional Managers provide your single point of contact. They are responsible for assuring the quality and reliability of our cleaning services. Cleaning is carried out in strict accordance with the ‘Schedule of Duties’ that is provided with every quote and approved by you prior to the contract commencement. Cleaning service times are agreed in advance and the itemised schedule ensures you get exactly what you need.
Healthcare Cleaning
CrestClean Healthcare delivers specialist cleaning services tailored to New Zealand’s medical and clinical environments. With decades of experience and nationwide coverage, we understand the specific needs of the healthcare sector. Our HealthClean® system ensures consistent, hygienic outcomes across private hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
CrestClean’s qualified and experienced carpet cleaning specialists extend the life of your carpets and improve the health and hygiene in your workplace. Our Carpet Care operators attend specialised training courses to make them experts in carpet cleaning and stain removal. They use the latest portable hot water extraction equipment to guarantee a great result.
Hard Floor Cleaning and Maintenance
Polishing and restoring your hard floor surfaces is a specialised service. You can count on CrestClean’s well-trained operators to bring back the shine. We use the latest high-tech polishing pads and professional strength polishes to restore a gloss shine to all types of hard floors.
Commercial Window Cleaning
CrestClean’s Commercial Window Cleaning service provides cost-effective window cleaning for buildings up to four storeys high. No chemicals are used in Pure Water Window Cleaning, which is both economical and environmentally responsible. With the latest carbon fibre extendable poles we will clean windows up to four storeys high without using lifting platforms or ladders, making Pure Water a safer alternative to other commercial window cleaning operations.
Hygiene Consumables and Services
Through our partnership with Alsco Uniforms and Fresh & Clean we offer an extensive range of consumables, hygiene solutions, and rental equipment with an efficient pick-up and delivery service. We can also arrange hassle-free installation of new hand towel and soap dispensers – often free of charge!
Property Caretaking
Crest PropertyCare provides reliable property care services for businesses, organisations and schools. Commercial buildings and business premises need regular exterior maintenance to improve their presentation. Whether it’s spraying for moss or sweeping up leaves and windblown rubbish, our property care teams take pride in their work and can help maintain your premises and grounds to a high standard.
Sanitising Service
Sanitising high-touch surfaces improves workplace hygiene. We use a 2-step process where surfaces are first cleaned to remove soil and biofilm build-up, and then sanitiser is applied. The service is carried out at agreed frequencies i.e. daily, 3 x weekly, or weekly, in addition to our standard cleaning services.
Trusted by over 6,400 customers across New Zealand
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Why choose CrestClean?
About Jan Lichtwark,
Whakatāne Regional Manager
Whakatāne Regional Manager Jan Lichtwark focuses on customer service and satisfaction. He is excited about the growth that Whakatāne is experiencing and the opportunity to expand the suite of services offered in the region by CrestClean.
Having strong compliance standards helps us achieve the highest standards of service delivered by well-trained cleaning teams.
Jan loves to empower people and show them the benefits of choosing CrestClean and how we can make their working lives hygienic and healthy.
CrestClean Whakatāne is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean poised for success after record-breaking round of Regional Team Meetings
On Saturday, the 15th and final Regional Team Meeting (RTM) for 2024 concluded in Auckland with over 300 franchise owners in attendance. The RTM tour wrapped up on a positive note, with franchisees displaying high levels of engagement and optimism. CrestClean Managing Director, Grant McLauchlan says the 2024 round of Regional Team Meetings was the…
CrestClean on the road – biannual audits ensure vehicle excellence
CrestClean takes health and safety seriously, and that commitment extends to ensuring all franchisee vehicles meet specific criteria. Health Safety and Wellbeing Leader, Ian Noon, has been diligently conducting audits to ensure all 740 vehicles meet the company’s high standards – and he’s doing it twice a year! Ian’s commitment has taken him across the…
From special forces to service excellence – Woo-Sung Lee celebrates 10 years with CrestClean
Woo-Sung has had an impressive 10-year journey with CrestClean. He initially joined the company as a franchise owner and was quickly recognised for his commitment to quality, winning Rookie of the Year after his first year as a franchisee. Within three years, Woo-Sung moved into the role of Quality Assurance Co-ordinator for Tauranga and Whakatane.…
The importance of regular carpet cleaning in offices and workplaces
As winter approaches, offices and workplaces become busier as staff spend more time indoors. While carpets add warmth and aesthetic appeal to commercial spaces, they can also host a range of allergens, bacteria, and contaminants that may affect indoor air quality and the overall appearance of the space. Regular carpet cleaning, versus ‘spot cleaning’, is…
CrestClean supports Homes of Hope in creating safe haven for vulnerable children
Homes of Hope is a non-profit organisation in Tauranga that offers safe, nurturing homes for children who have experienced trauma and other services such as Child Centred Play Therapy, whānau support, parenting support and supervised access. The therapeutic foster care model means siblings can stay together in a stable home for as long as needed.…
CrestClean Services FAQs
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and you will receive a detailed site-specific Schedule of Duties that sets out exactly which areas are to be cleaned, what tasks are to be completed, and how frequently. If your needs change over time, due to changes in occupancy, operational hours, or site usage – your Regional Manager can adjust the Schedule of Duties accordingly.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
CrestClean Whakatāne Contact Form
Whakatāne News & Media
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Quality a hallmark of success for long-serving CrestClean couple
Doing a great job for their customers has been a hallmark of success for CrestClean couple Stuart and Raylene Price. The Whakatane kiwifruit farmers, who are celebrating 10 years with…
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Business owners drive CrestClean’s success
CrestClean’s Managing Director heaped praise on the company’s local business owners at the annual team meeting in Rotorua. Grant McLauchlan said the company’s turnover has grown by 12.4 percent nationally…
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Cleaning kick-started career with Crest for experienced martial arts guru
Just like the martial arts passion that keeps him fighting fit, his role as a CrestClean Quality Assurance Co-ordinator keeps Woo Sung Lee on his toes. The 41 year…
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Pilot winging over the Bay
The CrestClean Amphibious Microlight has been featured in the Whakatane-based newsaper The Beacon and Bay of Plenty Times. Pilot Derek Holmes spent last weekend flying over Whakatane, Opotiki, Ohope and…
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Awards aplenty at Bay of Plenty team meeting
A number of franchisees were recognised for their hard work and commitment at the Rotorua, Taupo and Whakatane team meeting. Damitha Gamage, Lalith Degambada, Wen Ding Lin and Kim Cheng…
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CrestClean Rides High at Opotiki Rodeo
For 54 years, bronc riders, ropers, barrel racers, and other cowboys have gathered at what’s now being called the “CrestClean Opotiki Rodeo,” thanks to Whakatane franchisees Geoff and Di Price.…
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Experienced Quality Assurance manager appointed
Jason Cheng is CrestClean’s new Operations Co-ordinator for Bay of Plenty and Waikato regions, which includes Hamilton, Tauranga, Rotorua, Taupo and Whakatane. This role requires Jason to undertake quality audits,…
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Beautiful Christmas Party at Lake Rotorua
Rotorua, Taupo and Whakatane CrestClean franchisees and their families gathered together to celebrate the holiday season and the end of a busy, productive year on Saturday the 13th of December.…
29
years as a 100% Kiwi-owned business
6304
business, education and organisation Customers
716
locally-owned franchise businesses
2375
personnel across New Zealand
Contact us today for a free quotation!