Training & Qualifications
As New Zealand’s largest trainer of commercial cleaners, CrestClean ensures professional skills development and upskilling that set industry best‑practice standards for quality service.
CrestClean’s Industry Training Programme
“Training teaches smart, time-saving, efficient ways of completing tasks and helps people achieve pride in the quality of service they’re providing because they know they’re doing their jobs to the highest standard. That’s part of running a CrestClean franchise. We believe the path to a successful career is paved with skills to be learnt along the way. For a company like CrestClean, having trained personnel is a point of difference and, on many occasions, it’s the deciding factor for customers.”
Liezl Foxcroft
General Manager Training, Safety, and Wellbeing
Master Cleaners Training Institute
CrestClean has a formal training programme that ensures all our personnel are competent in best-practice techniques and the latest innovative cleaning and hygiene processes, enabling them to deliver consistently professional customer service.
All CrestClean personnel attend mandatory practical skills training provided by the Master Cleaners Training Institute, which is a corporate member of British Institute of Cleaning Science (BICSc).
Master Cleaners Training Institute delivers internationally recognised programmes with hands-on, practical training in cleaning operations. Their courses develop a wide range of cleaning skills and prepare individuals for a career in the cleaning industry.
More than 500 CrestClean cleaners have gained the BICSc Professional Skills Suite Certificate. The course was validated by an NZQA-accredited Industry Training Organisation that moderated our course content to ensure quality and relevance.
The Certificate in Commercial Cleaning
In 2016 the Master Cleaners Training Institute introduced the ‘Certificate in Commercial Cleaning’ (CCC), designed to meet the specific needs of the New Zealand cleaning industry. The ‘Licence to Clean’ course covers practical cleaning techniques, hygiene, and industry-specific health, safety and environmental procedures.
Continuous training for best-practice cleaning
Each year, CrestClean hosts more than 200 unique training events nationwide. Local trainers deliver inductions for new franchisees, and while formal courses are scheduled throughout the year. Annual upskilling courses and workshops ensure all personnel stay up to date with the latest industry innovations and best-practice techniques.
Additional skill units can be selected to meet the specific requirements of each cleaning operative and the environment they work within.
Specialised courses are available in Hard Floor Care, Carpet and Upholstery Cleaning, Pure Water Window Cleaning, as well as other site-specific skills.
Annual upskilling is mandatory for all personnel to maintain awareness of the latest industry innovations, health and safety updates, and environmental advances.
Trusted by over 6,400 workplaces nationwide
29
years as a 100% Kiwi-owned business
6304
business, education and organisation Customers
716
locally-owned franchise businesses
2375
personnel across New Zealand