CrestClean delivers three million hours of cleaning services annually. As New Zealand’s largest locally-owned cleaning company, we are the country’s largest franchise system by number of franchises, with over 700 franchised owner-operators.
Established in 1996 as one of New Zealand’s earliest home-grown franchise systems, CrestClean has expanded from three pilot franchises in Dunedin to a nationwide network deploying more than 2,300 personnel representing 55 different nationalities, servicing more than 6,000 businesses, organisations, schools, and childcare facilities.
With average contracted relationships exceeding six years across both franchisees and end-user customers, the CrestClean Franchise System demonstrates robustness, resilience, and innovation – supported by highly engaged customers, franchisees, and employees.
Crest Commercial Cleaning Ltd has built a solid reputation for its comprehensive support systems. With centralised training, information systems, marketing and quality assurance programmes, CrestClean personnel are well supported and dedicated to providing complete customer satisfaction.
Promoting Workplace Hygiene, Safety, and Productivity
Where most cleaning companies just use elbow grease, our cleaners are trained to use their heads. The qualifications required by CrestClean sets ‘best practice’ for the entire commercial cleaning industry in New Zealand.
CrestClean sets industry standards for commercial cleaner training, establishing ‘best practice’ qualification requirements. Our personnel receive professional training and continuous upskilling, ensuring quality service delivery to their customers. As the largest trainer of cleaning personnel in New Zealand, all teams undergo internationally recognised industry standards training through the Master Cleaners Training Institute. CrestClean conducts over 200 training and upskilling events across New Zealand each year. Our Quality Assurance Coordinators perform regular site audits to ensure our elevated standards are maintained.
Crest Commercial Cleaning Ltd has built a solid reputation for its comprehensive support systems. With centralised training, information systems, marketing and quality assurance programmes, CrestClean personnel are well supported and dedicated to providing complete customer satisfaction.
Internationally Recognised Cleaning Qualifications
Accredited by the British Institute of Cleaning Science (BICSc), our courses equip personnel with essential skills and knowledge for efficient, effective cleaning practices. More than 500 CrestClean cleaners have gained the British Institute of Cleaning Science Professional Skills Suite Certificate. This course was validated by an NZQA accredited Industry Training Organisation that moderated our course content. Training programmes meet internationally recognised industry training standards in practical cleaning techniques and Health and Safety.
SafeClean® Health & Safety Management System
SafeClean® is an industry leading Health, Safety and Environmental Management System designed to minimise the risks of our cleaning at your premises. It sets ‘best practice’ requirements for safe working procedures, workforce participation, corporate responsibility and governance.
Environmentally Sustainable Cleaning
CrestClean are leaders in environmentally sustainable cleaning. All personnel are trained in the latest environmentally sustainable cleaning processes by the Master Cleaners Training Institute, which provides training and regular upskilling in environmental procedures. CrestClean’s specially formulated ‘Eco Choice Aotearoa’ licensed cleaning products have minimal impact on the environment while effectively protecting the health of your staff and customers. Our Toitū EnviroMark Diamond certification helps to improve the environmental sustainability of our cleaning services and allows our customers to verify sustainable procurement.
The team at CrestClean
Our cleaning teams are owner-operators, invested in their own local businesses and committed to delivering high standards of cleaning. By taking personal responsibility for their work, they ensure customers receive consistent, high-quality service from motivated, professional teams.
CrestClean’s Regional Managers oversee operations in their local areas, combining industry expertise with a solutions-based approach to customer management. By maintaining direct contact and addressing issues promptly, they ensure every customer receives professional, high-quality service.
CrestClean Admin Services is our national support office, providing corporate services to both customers and franchisees. All invoicing and contract administration is centralised, supported by our leading-edge IT platform, including Microsoft Dynamics GP and Microsoft CRM.
With 20 years of experience working with customers from large corporates to small businesses, CrestClean has built an excellent reputation for accurate invoicing and professional management of long-term customer relationships.