Rotorua Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Kelsey Gibson directly using the following details.
Regional Manager: Kelsey Gibson
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 021 740 483
“Making time to meet with customers is a priority. I’m looking forward to getting to know them and learning about what we can do for them.”
Kelsey Gibson
Areas we service in Rotorua:
Fairy Springs, Ngongotaha, Rotorua City, Te Ngae
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Your local CrestClean teams are experts at contract cleaning. Our Regional Managers provide your single point of contact. They are responsible for assuring the quality and reliability of our cleaning services. Cleaning is carried out in strict accordance with the ‘Schedule of Duties’ that is provided with every quote and approved by you prior to the contract commencement. Cleaning service times are agreed in advance and the itemised schedule ensures you get exactly what you need.
Healthcare Cleaning
CrestClean Healthcare delivers specialist cleaning services tailored to New Zealand’s medical and clinical environments. With decades of experience and nationwide coverage, we understand the specific needs of the healthcare sector. Our HealthClean® system ensures consistent, hygienic outcomes across private hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
CrestClean’s qualified and experienced carpet cleaning specialists extend the life of your carpets and improve the health and hygiene in your workplace. Our Carpet Care operators attend specialised training courses to make them experts in carpet cleaning and stain removal. They use the latest portable hot water extraction equipment to guarantee a great result.
Hard Floor Cleaning and Maintenance
Polishing and restoring your hard floor surfaces is a specialised service. You can count on CrestClean’s well-trained operators to bring back the shine. We use the latest high-tech polishing pads and professional strength polishes to restore a gloss shine to all types of hard floors.
Commercial Window Cleaning
CrestClean’s Commercial Window Cleaning service provides cost-effective window cleaning for buildings up to four storeys high. No chemicals are used in Pure Water Window Cleaning, which is both economical and environmentally responsible. With the latest carbon fibre extendable poles we will clean windows up to four storeys high without using lifting platforms or ladders, making Pure Water a safer alternative to other commercial window cleaning operations.
Hygiene Consumables and Services
Through our partnership with Alsco Uniforms and Fresh & Clean we offer an extensive range of consumables, hygiene solutions, and rental equipment with an efficient pick-up and delivery service. We can also arrange hassle-free installation of new hand towel and soap dispensers – often free of charge!
Property Caretaking
Crest PropertyCare provides reliable property care services for businesses, organisations and schools. Commercial buildings and business premises need regular exterior maintenance to improve their presentation. Whether it’s spraying for moss or sweeping up leaves and windblown rubbish, our property care teams take pride in their work and can help maintain your premises and grounds to a high standard.
Sanitising Service
Sanitising high-touch surfaces improves workplace hygiene. We use a 2-step process where surfaces are first cleaned to remove soil and biofilm build-up, and then sanitiser is applied. The service is carried out at agreed frequencies i.e. daily, 3 x weekly, or weekly, in addition to our standard cleaning services.
Trusted by over 6,400 customers across New Zealand
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Why choose CrestClean?
About Kelsey Gibson,
Rotorua Regional Manager
Kelsey has a strong background in sales leadership and management, having spent much of her career leading national sales teams and stepping into general management roles. Having worked for a top distributor of cleaning supplies, she has valuable experience in the industry.
Kelsey has a natural skill for building strong, genuine relationships and knows that great service goes beyond just having contracts in place. She believes in truly understanding each business and how CrestClean can best support them.
CrestClean Rotorua is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean poised for success after record-breaking round of Regional Team Meetings
On Saturday, the 15th and final Regional Team Meeting (RTM) for 2024 concluded in Auckland with over 300 franchise owners in attendance. The RTM tour wrapped up on a positive note, with franchisees displaying high levels of engagement and optimism. CrestClean Managing Director, Grant McLauchlan says the 2024 round of Regional Team Meetings was the…
CrestClean on the road – biannual audits ensure vehicle excellence
CrestClean takes health and safety seriously, and that commitment extends to ensuring all franchisee vehicles meet specific criteria. Health Safety and Wellbeing Leader, Ian Noon, has been diligently conducting audits to ensure all 740 vehicles meet the company’s high standards – and he’s doing it twice a year! Ian’s commitment has taken him across the…
CrestClean supports Homes of Hope in creating safe haven for vulnerable children
Homes of Hope is a non-profit organisation in Tauranga that offers safe, nurturing homes for children who have experienced trauma and other services such as Child Centred Play Therapy, whānau support, parenting support and supervised access. The therapeutic foster care model means siblings can stay together in a stable home for as long as needed.…
CrestClean’s ‘top tier’ enhance their skillset with leadership programme
CrestClean is celebrating the completion of the Aspire2 Workplace Communication Programme by all its Regional Master Franchisees. The programme is aimed at enhancing professional capabilities and covers a variety of topics, including verbal and non-verbal communication, delegation, conflict resolution and active listening. In recognition of the achievement, a graduation ceremony was held at CrestClean’s Auckland…
CrestClean’s prescription for hygiene showcased at GP Conference
Connections were forged and CrestClean’s reputation in the healthcare sector strengthened at this year’s Rotorua General Practice Conference and Medical Exhibition (GPCME). It is the second time CrestClean has attended the annual event and once again it was an extremely positive experience. Held at the Rotorua Energy Events Centre, it was attended by more than…
CrestClean Services FAQs
Yes. CrestClean understands that business needs change, and the cleaning programme can be adjusted accordingly. Your cleaning plan can be reviewed if your operating hours, occupancy levels or workplace requirements change. Your Regional Manager will discuss the changes with you and update the Schedule of Duties and pricing where required
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Yes. CrestClean is flexible around when cleaning is delivered and will work with you to find a cleaning window that suits your business. After-hours cleaning is performed outside of regular hours, typically in the evenings, and minimises disruption to staff and visitors, allowing for more thorough cleaning of areas that are heavily used during the day. After-hours cleaning also supports security protocols, as our cleaning teams can work in a controlled environment with few people present.
CrestClean Rotorua Contact Form
Rotorua News & Media
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All-of-Government pricing, recycling and fogging are hot topics at principals’ conference
CrestClean was warmly received at the New Zealand Principals’ Federation’s Conference 2021 in Rotorua this week. It was the 13th year CrestClean had attended the conference, having provided sponsorship since…
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Sanitising products popular at NZSTA conference
It was a case of educating the educators when CrestClean hosted a stand at the 31st Annual New Zealand School Trustees Association (NZSTA) conference in Rotorua. Attended by school principals…
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Quality a hallmark of success for long-serving CrestClean couple
Doing a great job for their customers has been a hallmark of success for CrestClean couple Stuart and Raylene Price. The Whakatane kiwifruit farmers, who are celebrating 10 years with…
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Business owners drive CrestClean’s success
CrestClean’s Managing Director heaped praise on the company’s local business owners at the annual team meeting in Rotorua. Grant McLauchlan said the company’s turnover has grown by 12.4 percent nationally…
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Beat that! Globetrotting chef has longest commute in CrestClean
If CrestClean looked to find which of its business owners has the longest commute the red hot favourite would surely be globetrotting chef Lalith Degambada. As well as owning…
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Pioneering couple clock up 15 years’ service with CrestClean
They were Crest pioneers after becoming the company’s first franchisees in Rotorua 15 years ago. Bill and Claire Douglas threw themselves into the work, learning on the job as…
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Cleaning kick-started career with Crest for experienced martial arts guru
Just like the martial arts passion that keeps him fighting fit, his role as a CrestClean Quality Assurance Co-ordinator keeps Woo Sung Lee on his toes. The 41 year…
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Certificate takes caretaking to next level
They love their role at Rotorua Girls’ High School – but today their pride is shining brighter after the couple’s commitment to the job was officially recognised. Hemant Kumar and…
29
years as a 100% Kiwi-owned business
6304
business, education and organisation Customers
716
locally-owned franchise businesses
2375
personnel across New Zealand
Contact us today for a free quotation!